KMDupont64
join:2008-06-09
edit:
August 29th, @08:23AM
| Gizmo (spa-2102) not receiving IP address anymore, no tone
My setup is as follows:
FIOS -> Actiontec -> Gizmo
Computers access internet via wireless from Actiontec.
This setup has been working fine since Sunrocket. This week, all of a sudden, we lost dial tone. I checked the gizmo and the internet light is ON and the Power light is BLINKING STEADY GREEN.
I hooked up a laptop to the ethernet port of the gizmo and noticed it was not receiving an IP address anymore. I verified on the Actiontec that the gizmo doesn't show as a connected device.
Is there something I can do without having to go through tech support (which has been pretty frustrating in the past)?
Note: I've restarted both the actiontec and the gizmo numerous times. |
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Javaguy216
join:2005-03-18
Cleveland, OH | Have you tried to do a Factory Reset? |
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TBSupport1
join:2007-09-11
Leesburg, VA
| Make sure you try resetting your devices in this appropriate order.
- Power on all devices and ensure that the WAN/INTERNET port on the Gizmo is connected to you router or modem
- Restart the Gizmo and wait for 3 minutes
- Restart the modem and/or router and wait for 3 minutes
- Restart the Gizmo again and wait for 3 minutes
We have found that this particular method of restarting your device usually helps in obtaining an IP address. |
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