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Forums » US Cable Support » RCN » [Speed] someone help check to see whats wrong with my connection
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[CATV] Discovery Channel HD Issues in Boston »
« [Connectivity] Service out in Philadelphia PA area  
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Goliath

join:2007-01-19
Easton, PA

[Speed] someone help check to see whats wrong with my connection

i have been having speed issues for months. i rarely get over 7MB on a 20MB connection. this has been going on for ages and i have called RCN in the past but i never recieve any help or answers.

rcnman, anyone.. HELP.

here's my mac: 00:13:10:be:1e:8d

and my last speedtest: Download #1
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 31.44 seconds (31437 milliseconds)
Throughput : 492.0 KB/sec [Kilobyte-per-second]
= 0.49 MB/sec [Megabyte-per-second]
= 3936.0 Kbps [Kilobit-per-second]
= 3.94 Mbps [Megabit-per-second]

Upload #1
------------------------------------------------------------------
File size transferred : 14.75 MB (15468724 bytes)
Total time taken : 84.95 seconds (84953 milliseconds)
Throughput : 182.0 KB/sec [Kilobyte-per-second]
= 0.18 MB/sec [Megabyte-per-second]
= 1456.0 Kbps [Kilobit-per-second]
= 1.46 Mbps [Megabit-per-second]

alanisrox69

join:2005-03-29
LHV, PA
Re: [Speed] someone help check to see whats wrong with my connec

Go to pa.speedtest.rcn.net

and paste the modem info at the bottom, you can obscure your IP address. We need to see the modem levels mainly.

-Derek-

Goliath

join:2007-01-19
Easton, PA

reply to Goliath
Your Modem Mac 00:13:10:be:1e:8d Your IP 216.xxx.xxx.xxx

Forward Frequency 735000000 Return Frequency 24816000
Forward Modulation qam256(4) Modem TX Power 49 dBmV
Foward Signal to Noise 36.1 dB Downstream Ratelimit 22000000
Forward Power Level -2.6 dBmV Upstream Ratelimit 2200000

daveinpoway

join:2006-07-03
Poway, CA
Your signal levels look OK, so this isn't the cause.

alanisrox69

join:2005-03-29
LHV, PA
reply to Goliath
For testing purposes you are using a WIRED connection straight to the cable modem correct? Not using wireless.....
--
CHECK YOUR FSLC TAXES!!!

Goliath

join:2007-01-19
Easton, PA
reply to Goliath
straight wired connection. and before i do my speedtest's i even reboot my modem but still i get crappy speeds. HELP GUYS..

Goliath

join:2007-01-19
Easton, PA
reply to Goliath
BUMP. anyone looking into why my download speed is so slow ?? i've seen people get help on here with their on-going issues, im just looking for some answers myself.

KEM'


lilhurricane
Crunchin' for CURES
Premium,Mod
join:2003-01-11
Purple Zone
clubs:
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Team Discovery

edit:
August 28th, @08:58PM

Have you tweaked?

Follow these eleven questions »Posting Rules - Broadband Tweaks

...and make a post with the answers in the »Broadband Tweaks forum.

There are some good folk there that might help you maximize and optimize a lil.

Check back with us after they are done with you
--
~Safe Hex~ Team Discovery ~ Project Hope ~ Like A Hurricane~
-
Forums » US Cable Support » RCN[CATV] Discovery Channel HD Issues in Boston »
« [Connectivity] Service out in Philadelphia PA area  


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