Review by cpsycho  UPDATED: 49 days ago member for 216 days, 105 visits, last login: a few minutes ago
Orangeville,ON
$65 per month
"fast for web browsing, not including streaming"
"bad for everything else"
"I will be moving in the new year so I can get a better net choice."
| Pre Sales information: Install Co-ordination: Connection Reliability: Tech Support: Services: Value for money: (ratings below consensus)
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Update:
Since people asked for a proper review.
Rogers before 2006 was the best service ever. I never had a complaint about them.
First issue I had was when I moved, when they transfered the account the forgot to close the old account so I got dinged twice. I payed because it was only $50 dollers. They also had to come when I was at work, I told my wife to not let them touch our modem since we bought it. The switched the modem and started charging us the rental fee. When I saw this on the bill it took six months to get it worked out. The came up with every excuse in the book they could think about. I also found out around that time in my area they were throttling BT, but that did not concern me since I never use BT.
Around November 2007, I had noticed they strated throttling other applications. The big one that was noticed was a game, since it is time sensitive I noticed it right away. I stopped playing games, started working on websites part time. For a couple of months all was fine, then my uploads to webservers were starting to get corrupted(if you have ever uploaded i a text file you know how small it is). So my websites were starting to get corrupt. Even lost a few customers I got because, I could not maintain or make new sites.
Around May 20th, I decided to never pay my bill ontime since at that time I did not know fully what was going on. Rogers employees never gave straigt awnsers. I paid my regular use. Not the 25 dollers late fee.
When I found out exactly what they were doing when I started doing tests, with packet sniffing. Tests:
BT - Wire Shark - NNagent - No control - Global Network - My House: Packet resets, forging
BT - Wire Shark - NNagent - Select file, Select hash, private tracker - select provincail friends ontario, any service: Packet resets, forging
BT - Wire Shark - NNagent - Select file, Select hash, private tracker - select provincail friends in City, any service: Packet resets, forging
BT - Wire Shark - NNagent - Select file, Select hash, private tracker - select provincail friends in City, Rogers ONLY!: Packet resets, forging
Counter Stike - Wire Shark - NNagent - private server from friends house - Rogers network ONLY!, same city: Packet resets, forging
After tests and rogers sent the the late fees to collection, since they were the ones causing the issues in the network. I sent them a bill for time lost due to website design. They refused to pay it now I sent it to collections 
I have not moved yet but I did change my service to a local dsl provider. That has their equipment in the bell CO. They dont throttle or packet shape. I am very happy now.
Also due to the dpi they use, latancy has increased substantionaly.
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