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Member review of Rogers Hi-Speed


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Reviews:
read 514 reviews (179 positive) (206 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$58 per month avg ($39 to $89)

Speed test results 3 year trend
Review by Rogers1 See Profile
UPDATED: 146 days ago
member for 4.2 years, 601 visits, last login: a few hours ago


Canada
$54 per month
about 2 days
"Great speeds, Soild connection."
"Caps, Throtteling, and price incresses."
"Great ISP works well."
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)



    Just signed up For Rogers home phone the Basic services cost me the same as my old aliant home phone But becuase all of NB is local I am saving 23.00 a month on long distance as i almost never call out side of NB. The Voice quiltiy is far better than aliants and I only have to dial 7 digits for anywhere in the province. 1 small issue is that visual call waiting is no working but they believe that it is a compatability issue with my dual handset cordless phone and they are working on fixxing that. All and All a good deal and a great service.

    ***Update***
    With what appears to be an upgrade to 100gig cap The services goes back up to A++ in my books, Im not happy with the cap but it will let me go back to using the services like i used to as 100gigs was what i normaly used.

    *****update*****
    With the additon of the new caps I have been a little more than unhappy. tech support has been rude to me when I tryed to explian that I use more then the cap on a regular basis. my ratings will stay all the way down until i get some info on making something avaliable to heavy users like my self.

    *****update*****
    Another few months have gone by and I am still happy with my extreme connection and I have had very little down time and speeds have been rock solid.

    *****update*****
    As i promised it has been a month and everything is still 100% with my rogers connection, I am going to go over to there Voip services as soon as it is avalable.

    *****update*****

    Well i Finaly bit the bullet and orderd Extreme and I can say im Ertremely happy. The speed is consistant and i have not got less than 4.5megs for the point i signd up. all is going well i will up date againg after i have had it more than a month.

    ****Update*****

    Another year about to pass and I still have nothing bad to say about Rogers serivces, As a matter of fact I just signed up for the Long Distance package They offer to bundled customers. Well if all keeps going well when they start doing Voip ill be signing up for that as well.
    ________________________________________________________________________
    I signed on for Rogers 2 years ago and it has been going strong the hole time. I have only ever been down once it was solved by tech suport quickly and I was on my way.

    Non-the-less the install went well the installer got everything hooked and worked. I orderd the high speed express 3.0 meg connection and I have always recived that speed.

    The first modem I was given wa s the ericson pipeline and it worked well, about 3 months ago I got a letter that i could upgrade my modem to a motorola SB5100 and this has also been working well without any problems.

    Lastly DSL was an option for me but I had a friend in the building that had DSL and he was getting about 1.0 meg connection out of it soI said why not I'll give cable a try no contract so if i didnt like it I could pick up DSL. But becuse my speeds are always faster than his i keept my cable.

    Also my friend on DSL switched and To cable and he is much happier now. But like anything give it a try if it doesnt work for you try the other guys.

    ___________________________Update________________________________________

    Tried Aliant high speed (Bell DSL reseller) in short didnt work out for me did a short review glad I didnt cancle my Rogers high speed.

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