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Member review of Comcast


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Reviews:
read 4322 reviews (1981 positive) (1216 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$76 per month avg ($25 to $251)

Speed test results 3 year trend
Review by rsabbagh See Profile
Posted: 42 days ago
member for 7.3 years, 2815 visits, last login: a few hours ago


Santa Cruz,Santa Cruz,CA
$151 per month
about 3 days
"Fast"
"Haven't seen any yet"
"Good solid connection - more expensive that DSL but worth it"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Value for money:
(ratings match consensus)

    AT&T DSL was considered but Comcast's Triple play was a better deal

    I ordered the Triple Play with Digital Cable and HBO & Starz packages. I also upped my Download speed to 8M

    Order and install was very smooth. The phone cutover was instantaneous.

    They gave me a Motorola Modem and MTA in one ($3 per month)

    The worst thing about Comcast is that they tried to jack the price up after the first year and would not bring it back down to the price I had until I threatened to cancel. When I asked the retentions person if I had to go through the same thing next year, she said yes that's how they work.

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