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Member review of Videotron


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Reviews:
read 169 reviews (78 positive) (44 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:


$52 per month avg ($33 to $75)

Speed test results 3 year trend

Review by hugmenot See Profile
UPDATED: 144 days ago
member for 170 days, 6 visits, last login: 38 days ago


Vaudreuil-Dorion,QC
$66 per month (12 month contract)
about 28 days
"Fast 6500kbps/230kbps, No Throttling, Relaible, only 30 minutes down in 12 months"
"Unrealistic Bandwidth Caps 20GB, Extreme surcharge 7.95$ per gig over"
"Use Videotron Business Instead"
Pre Sales information:
Install Co-ordination:
Connection Reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    After two weeks and two technicians who didn't have the necessary tool to install (fiche to pass cable underground) I personally rented one myself and called them over. They were all polite and installation took an hour for the Duo Plan (High Speed and Telephone).

    Videotron is the only broadband provider in my area. Strangely Bell calls me every month to sign up DSL followed by an apology explaining it's not available. I knew the unreasonable bandwidth restrictions and exorbitant surcharge fees before signing up but I had no choice.

    I wish you could buy extra bandwidth on demand like Bell's 30GB for 10$. I asked Videotron support and they only have SPEED ON DEMAND without increasing the cap! defeats the purpose! For 60$ I expect a cap around 60GB to 100GB.

    The telephone service is just as good and Bell. Be prepared to get a doze sob cards, letters, calls begging to switch back.

    Update: Switched to Videotron Business, and what a difference!! zero wait time for support, same speed with no caps, a bit pricey but well worth it. Especially Basic Internet + telephone for 67$ per month (a dollar more than residential).

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