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Member review of CenturyTel Inc.


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Full CenturyTel Inc. Forum

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read 201 reviews (93 positive) (53 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$50 per month avg ($29 to $99)

Speed test results 3 year trend
Review by mythgard See Profile
Posted: 55 days ago
member for 2.9 years, 156 visits, last login: 5 days ago


Onalaska,La Crosse,WI
$80 per month (12 month contract)
about 5 days
CenturyTel
"FAST Service, good online support, responsive."
"Telephone Technical Support"
"Great speeds, find support online if you can."
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings match consensus)

    I joined CenturyTel a year ago when I moved to Wisconsin from California. I work for an ISP in California but we do not offer DSL in Wisconsin, so I had to find another provider. I found CenturyTel online through BBR and looked at their website for information on pricing, packages, etc. I was a little disappointed that I had to call them up to get any sales information and pricing.

    When I finally made the move and requested service activation, it came up 2 days early and I was able to get online once I updated my router with the correct login information. I was only getting 8mbps on what was supposed to be a 10mbps connection. I never really had time to follow up on it, but when I tried to call support they started telling me that I needed to go into the control panel and change some settings which I couldn't do because I was on a Mac. I had logged into the modem interface and was seeing just the 8mbps cap, so my settings had nothing to do with it.

    I made a post in the forums here and was quickly helped and it turned out to be my old DSL modem that was supposed to be ADSL2+ compatable, but apparently it wasn't. They sent a tech out and swapped in another modem and voila! Service running at 12mbps!

    Service has been steady as a rock and I have not had a single outage and the speed has always been great!

    The &80 price include phone service as well.

    Followup comments:
    view 1 comment
    jdcleay

    join:2008-12-01
    Bella Vista, AR

    DSL Modems For Centurytel?

    My daughter in wisconsin is getting Centurytel DSL and I wish to buy her a new but inexpensive DSL 1 port modem that will run on her 1.5 mbps service.

    Can you tell me what choices I have an perhaps where I should look to buy one.

    Thank you.
    permalink · 2008-12-01 12:08:19 · Reply to this
    Forums » comments on review of CenturyTel Inc.

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