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Member review of CenturyTel Inc.


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Full CenturyTel Inc. Forum

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read 201 reviews (93 positive) (53 negative)
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Six Month Rating

Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:


$50 per month avg ($29 to $99)

Speed test results 3 year trend
Review by Relorian See Profile
UPDATED: 69 days ago
member for 6.4 years, 87 visits, last login: 69 days ago


Kila,Flathead,MT
$30 per month (12 month contract)
about 14 days
CenturyTel
"Easy Install"
"Tech Support, Speed Drops, Did I mention the Tech Support?"
"I Wish I had Cable or higher speeds, Especially Now"
Pre Sales information:
Install Co-ordination:
Connection reliability:
Tech Support:
Services:
Value for money:
(ratings below consensus)

    My Other Reviews·Verizon Online DSL
    Well the Install went well... Until I had to put in Username/Password. Bundle was ordered online through a 3rd party and no username/pass was given to me. So I had to call on behalf of my aging mother (Who i do inhome healthcare for) and get the information. Then all was OK.

    Speed is semi solid. I spent a month at my line max or 1.5mbps, now im running at 1mbps with horrid up speed.

    Their marketing team should know the area better. I called them directly to get hooked up after 3rd party fiasco and was told that 15/1 service was available in Kila, Montana. Great, Sign me up. Tech comes, informs me that the lines max out here is 1.5mbps and manages to fix my sync issue at the box.

    Its Ok, Its not as good as Verizon was in Idano but its better than MediaCom in California... Now if they could only BOOST my speed id be happier.
    ---------------------------------------------
    Added on 10/8/2008
    ---------------------------------------------

    Horrid local techs, Do not wish to help customers. Thankfully this forums hosts CTel techs that care. Line speed issues that are not corrected with out extreme amounts of hassle with local techs. I'll update in a few days if anything new happens
    ======================
    Added 10/28/08
    ======================

    Thanks go out to the techs on the forum. If it were not for them, My local techs would not be working on the problem. Really, The techs here are great and should be getting rewarded for the extremely helpful assistance they provide. My lines not 100% up to speed yet but my download issues have been resolved with the help of Icon and CTEL Guy.

    Followup comments:
    view ALL 3 comments

    dsldude08
    Premium
    join:2008-01-03
    La Crosse, WI

    ?

    Has anything new happened? Still having issues? Please post in the forum if you are still having issues so we can all take a look and tackle this at once.
    permalink · 2008-10-28 00:35:25 · Reply to this
    Relorian

    join:2002-08-08
    Kila, MT

    Re: ?

    My issues are being looked at, Thanks to Icon and CTEL Guy the local techs are trying new things to get my line up to speed. Honestly with out them and their help, Id still be stuck being "downgraded" instead of getting my line repaired.
    permalink · 2008-10-28 03:09:57 · Reply to this

    dsldude08
    Premium
    join:2008-01-03
    La Crosse, WI

    Re: ?

    Good to hear.
    permalink · 2008-10-28 18:27:19 · Reply to this
    Forums » comments on review of CenturyTel Inc.

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